FLIPDARE GLOBAL TERMS AND CONDITIONS
Effective Date: 25 February 2024
These Terms and Conditions (“Terms”) govern your access to and use of the Flipdare mobile
and tablet application (“Application”) and the services provided by Flipdare (“Flipdare”, “we”, “us”, “our”).
By accessing or using the Application, you agree to be bound by these Terms.
If you do not agree, you must immediately discontinue use of the Application and Services.
About the Application
- The Application facilitates interactions between:
- individuals who view videos shared by others (“Receiver”); and
- individuals who upload and share videos (“Provider”),
- for the purpose of enabling communication, content sharing, payments, and related services (“Services”).
- The Application is operated by Flipdare or its applicable regional entity.
- Flipdare may amend these Terms at any time.
- Changes take effect immediately upon posting.
- Your continued use of the Application constitutes acceptance of the updated Terms.
- You are responsible for reviewing the most current version of the Terms.
Acceptance of the Terms
- You accept these Terms by creating an Account, accessing the Application, using the Services, or making any payment through the Application.
- If you do not agree to these Terms, you must not use the Application or Services.
The Services
- To access the Services, Receivers and Providers must register for an account (“Account”).
- You may be required to provide personal information, including:
- email address;
- username;
- password;
- gender (optional).
- You represent and warrant that all information provided is accurate, complete, and current.
- Upon registration, you become a “Member” and agree to be bound by these Terms.
- You may not use the Services if you are prohibited from doing so under the laws of your jurisdiction.
Your Obligations as a Member
- As a Member, you agree to comply with the following obligations:
- Age and Access Requirements
- The Application is accessible to users of all ages. However, certain features, transactions, or activities require the use of a valid credit card or other approved payment method.
- Access to these payment‑based or age‑restricted features is limited to individuals who are authorized credit‑card holders, which in most jurisdictions requires being at least 18 years old.
- If you are a minor in your jurisdiction, you may only access general, non‑payment features with the consent and supervision of a parent or legal guardian.
- By permitting a minor to use the Application, the parent or legal guardian agrees to be bound by these Terms and assumes full responsibility for the minor’s conduct.
- You must not share, transfer or otherwise permit any other person to access or use your Account, profile or login credentials.
- You must use the Services solely for purposes that are lawful and permitted by:
- these Terms; and
- all applicable laws, regulations, codes of conduct and generally accepted practices in the relevant jurisdictions.
- You are solely responsible for maintaining the confidentiality and security of your password, login details and Account information. Any use of your Account by another person may result
in immediate suspension or termination of your access to the Services. - You must immediately notify Flipdare of any unauthorized use of your Account, password or email address, or any other breach of security of which you become aware.
You remain responsible for all activity conducted under your Account until such notification is received by Flipdare. - You must not impersonate any other Member or person, whether expressly or impliedly, nor may you use another Member’s Account, profile or credentials at any time.
- Any content, information or material that you upload, publish, broadcast, transmit or otherwise make available on the Application (“Your Content”) must be accurate, complete, lawful and kept up to date.
- You agree to maintain reasonable records of Your Content.
- You must not harass, threaten, stalk, intimidate, impersonate or otherwise engage in harmful or abusive conduct toward any Member or user of the Application (where interaction features are available).
- Your access to and use of the Application is personal, limited, non‑exclusive and non‑transferable, and is granted solely for the purpose of enabling you to use the Services in accordance with these Terms.
- You must not use the Application or the Services for any commercial purpose unless expressly authorized in writing by Flipdare.
Unauthorized commercial use includes, without limitation, advertising, solicitation, promotion or resale of access to the Services. - You must not use the Application or the Services for any unlawful, fraudulent or unauthorized purpose, including (without limitation) the collection of email addresses or personal information of
Members by electronic or other means for the purpose of sending unsolicited communications, or the unauthorized framing, scraping or linking to the Application. - You acknowledge that Flipdare may, without notice, remove any commercial advertisements, affiliate links, promotional material or other forms of solicitation from Member profiles or content.
- Flipdare reserves the right to take appropriate legal action in response to any unlawful or unauthorized use of the Application.
- You must not engage in any automated use of the Application or the Services, including (without limitation) the use of bots, scripts, crawlers, data‑mining tools or any other automated systems,
unless expressly authorized in writing by Flipdare.
Using the Application as a Receiver
- Receivers may view videos shared by Providers.
- Providers may require payment for access.
- Flipdare does not guarantee the availability, accuracy, or quality of Provider content.
Using the Application as a Provider
- Providers may upload and share videos with Receivers.
- Providers may request payment for access to their videos.
- Providers are solely responsible for ensuring their content complies with all applicable laws, including copyright, privacy, and classification laws.
Payments
- Payments are processed through third‑party payment processors such as Stripe. By making payments, you agree to the processor’s terms.
- Flipdare does not store or control credit card information.
- Flipdare may deduct fees or commissions from Provider payments.
- Flipdare may suspend or withhold payments if fraudulent or unlawful activity is suspected.
Taxes
- You are solely responsible for determining, reporting, and paying any and all taxes, duties, levies, or governmental charges that apply to your use of the Application,
including any income, value‑added, goods and services, sales, or withholding taxes applicable in your jurisdiction. - Flipdare does not provide tax advice and does not calculate, collect, remit, or report taxes on your behalf unless required by applicable law.
- Creators acknowledge that all earnings received through the Application are gross amounts, and Creators are solely responsible for any tax obligations arising from such earnings.
- Flipdare is not liable for any penalties, interest, or liabilities arising from your failure to comply with applicable tax laws.
Fees
Stripe Processing Fees
- Stripe processes all payments made through the Application.
- By making payments, you agree to Stripe’s pricing, terms, and policies.
- The following table provides a general breakdown of Stripe’s typical card‑processing fees for transactions from a Stripe Customer to a Stripe Connected Account:
Stripe Processing Fee Schedule
| Region | Domestic Card Fee | International Card Fees | Currency Conversion |
|---|---|---|---|
| United States | 2.9% + $0.30 | 3.9% + $0.30 (includes +1%) | +1% |
| Eurozone (EEA) | 1.4% + €0.25 | 2.9% + €0.25 (includes +1.5%) | +2% |
| United Kingdom | 1.4% + £0.20 | 2.9% + £0.20 (includes +1.5%) | +2% |
| Australia | 1.75% + A$0.30 | 2.9% + A$0.30 (includes +1.15%) | +2% |
| Canada | 2.9% + C$0.30 | 3.9% + C$0.30 (includes +1%) | +2% |
| Singapore | 3.4% + S$0.50 | 4.4% + S$0.50 (includes +1%) | +2% |
| Japan | 3.6% (no fixed fee) | 4.6% (no fixed fee, includes +1%) | +2% |
| India | 2% + ₹3 (domestic debit cards) | N/A (international cards not accepted for Indian accounts) | N/A |
| 3% + ₹3 (domestic credit cards) |
Stripe Processing Fee Notes
- International Card Fees already include the domestic rate plus the international surcharge.
- Currency Conversion Fees apply when the transaction currency differs from your settlement currency.
- These rates may vary depending on your specific Stripe agreement and may change over time.
- Apple Pay and Google Pay transactions use the same fee structure as the underlying card.
- Google Pay availability varies by region (not available in India).
- For the most current information, visit: stripe.com/pricing
Flipdare Processing Fees
Flipdare charges a processing fee on all successfully settled Pledges. The applicable fee depends on the Member’s status.
- Standard Members
- 7% Flipdare processing fee
- Foundation Members
- 5% Flipdare processing fee
- Automatically applied to the first 5,000 Members who join Flipdare
- VIP Members
- 4% Flipdare processing fee
VIP Status Determination
A Member may obtain VIP status through any of the following pathways:
- Activity‑Based VIP
- Members who demonstrate high levels of positive activity may be granted VIP status.
- Activity is determined using a proprietary method that considers:
- approximate location
- negative reports
- platform engagement patterns
- Impact‑Based VIP
- VIP may be granted based on a proprietary “impact” formula that considers:
- total views
- total content created
- total likes
- total dislikes
- total negative reports
- VIP may be granted based on a proprietary “impact” formula that considers:
- Support‑Requested VIP
- Members may request VIP status by contacting Flipdare Support at support@flipdare.com
- Requests are reviewed at Flipdare’s discretion.
- “goat” status VIP
- Flipdare assigns each Member a public status, automatically updated using a proprietary algorithm.
- Statuses (from lowest to highest):
- rookie
- veteran
- expert
- master
- legend
- goat
- Members who achieve goat status automatically receive VIP fee status.
VIP Discretion and Removal
- Flipdare may modify how VIP status is granted at any time.
- VIP status is discretionary and may be revoked if:
- excessive negative reports are filed against the Member
- the Member violates any Terms or policies
- the Member engages in harmful, fraudulent, or abusive conduct
- Flipdare may adjust the VIP formula or criteria without notice.
Content Creation (Tasks and Pledges)
- Members may make a payment commitment (“Pledge”) to a Provider (“Content Creator”) requesting the creation of a video (“Task”).
- When a Creator accepts a Task, a 31‑day completion window (“completion window”) begins.
- During the completion window, additional Members may also make Pledges.
- A Pledge is created using Stripe to collect payment details, but no charge is made at the time of the Pledge.
- Minimum Pledge Requirement
- Each Task includes a minimum Pledge amount, determined at the time the Task is created.
- A Member may only make a Pledge if the value of that Pledge is greater than or equal to the minimum Pledge amount.
- Flipdare may adjust minimum Pledge thresholds from time to time to maintain platform integrity, prevent abuse, or ensure fair compensation for Creators.
- If the Creator does not complete the Task within the completion window:
- all Pledges are deleted;
- no charges are made;
- Members are notified.
- Task Completion and Voting
- If the Creator completes the Task within 31 days:
- A 3‑day voting window (“voting window”) begins.
- Voting Process
- Members who made Pledges may vote to “accept” or “reject” whether the Task was completed to their subjective standard.
- The votes are tallied within 24 hours after the voting window closes.
- If the Creator completes the Task within 31 days:
- Outcomes When All Members Vote
- Majority Accept
- All Pledges are charged and distributed to the Creator within 24 hours.
- All Members receive an email notification.
- Majority Reject
- All Pledges are deleted.
- No charges are made.
- All Members receive an email notification.
- Majority Accept
- Outcomes When Not All Members Vote
- If not all Members vote within the voting window, Flipdare uses a proprietary algorithm: “Algorithm to determine voting intention using incomplete information” (Patent Pending)
- The algorithm determines, with high confidence, whether a statistically significant cohort of Members would accept or reject the Task.
- Algorithm Determines Acceptance
- All Pledges are charged and distributed to the Creator within 24 hours.
- Members receive an email notification of the algorithmic outcome.
- Algorithm Determines Rejection
- All Pledges are deleted.
- No charges are made.
- Members receive an email notification of the algorithmic outcome.
- Post‑Completion Access for Non‑Promising Users
- If a Task is accepted (whether by vote or algorithmic determination), Members who did not make a Pledge may still access and view the completed content.
- Such Members must pay an access fee equal to the highest Pledge amount within the Inter-quartile Range (IQR) of all Pledges made for that Task.
- Pledges that fall outside the IQR (statistical outliers) are excluded from the calculation to prevent manipulation or distortion of access pricing.
- Flipdare may adjust the statistical methodology used to determine IQR‑based pricing to ensure fairness, accuracy, and resistance to abuse.
Flipdare Not Responsible for Unpaid or Failed Pledges
- Flipdare acts solely as a facilitator of payment processing and does not guarantee, insure, or warrant that any Pledge, payment,
pre‑authorization, or transaction will be successfully completed, captured, settled, or paid. - All Pledges are conditional and subject to the successful authorization, capture, and settlement of funds by Stripe or any other third‑party payment processor.
Flipdare has no control over, and accepts no responsibility for, the approval, decline, reversal, dispute, chargeback, or failure of any payment or Pledge. - Flipdare is not liable for any loss, damage, expectation, reliance, or compensation arising from:
- a declined card or failed payment;
- a reversed or disputed transaction;
- insufficient funds;
- expired or invalid payment methods;
- chargebacks or retrieval requests;
- fraud‑related holds;
- Stripe’s refusal to process or settle a payment;
- delays or failures caused by third‑party payment processors.
- Creators acknowledge and agree that Pledges are not guaranteed payments. A Pledge does not constitute a debt owed by Flipdare, and Flipdare has no obligation to pay a Creator
unless and until the underlying payment is successfully captured and settled by Stripe. - If Stripe or any payment processor fails to settle funds for any reason, Flipdare has no obligation to compensate the Creator, advance funds, or pursue recovery on the Creator’s behalf.
- Members and Creators expressly release Flipdare from any claim, loss, or liability arising from failed, declined, reversed, or disputed payments, including any expectation of
earnings or reliance on anticipated income.
Chargebacks and Dispute Fees
- If a Member disputes a transaction, initiates a chargeback, or otherwise challenges a payment, Stripe may impose a dispute fee, retrieval fee, or investigation fee (“Dispute Fees”).
- You agree that Flipdare may recover from you any Dispute Fees, penalties, or losses incurred as a result of your transactions, including by:
- deducting such amounts from future payouts;
- offsetting such amounts against any Pledges or earnings;
- debiting your payment method on file; or
- issuing an invoice payable within 7 days.
- If a chargeback is initiated by a Member, Flipdare is not responsible for contesting, appealing, or reversing the chargeback.
- Flipdare may, at its discretion, provide information to Stripe, but makes no guarantee of outcome.
- Creators acknowledge that chargebacks may result in permanent loss of funds, and Flipdare has no obligation to compensate Creators for any amounts lost due to chargebacks or disputes.
- Members agree not to initiate chargebacks for any reason other than genuine unauthorized use of their payment method.
- Abuse of chargebacks may result in account suspension or termination.
Refund Policy
- Flipdare acts solely as a facilitator and does not guarantee the quality, accuracy, or suitability of Creator content.
- Refunds are not guaranteed and are issued only where required by applicable law or at Flipdare’s sole discretion.
- Members seeking a refund must first contact the Creator directly.
- If unresolved after 14 days, the Member may submit a refund request to Flipdare.
- Flipdare may deny refund requests that are:
- abusive, excessive, or repetitive;
- inconsistent with the Task/Pledge system;
- related to subjective dissatisfaction after Task acceptance;
- related to content that was accepted by majority vote or algorithmic determination.
- Flipdare may limit or block refund requests from Members who submit excessive or fraudulent refund claims.
- Refunds may only be issued if sufficient funds remain in the Creator’s Stripe balance.
- Flipdare is not responsible for refunding amounts that cannot be recovered from the Creator.
- Creators must cooperate with refund investigations. Failure to cooperate may result in suspension or termination.
Intellectual Property
- All intellectual property in the Website and Services is owned or licensed by Flipdare.
- You are granted a limited, revocable, non‑exclusive license for personal use.
- You must not reproduce, distribute, or create derivative works without permission.
- By uploading Your Content, you grant Flipdare a worldwide, perpetual, irrevocable, transferable, royalty‑free license to use, reproduce, distribute, display, adapt, and commercialize
Your Content for the purpose of operating the Services.
Privacy
- Your use of the Website is subject to Flipdare’s Privacy Policy.
Global Warranty Disclaimer
- The Website and Services are provided “as is” and “as available.”
- Flipdare does not guarantee uninterrupted, error‑free, or secure operation.
- Flipdare is not responsible for:
- actions or omissions of Members;
- the accuracy or legality of Your Content;
- loss of data, corruption, unauthorized access, or security breaches;
- third‑party services, including payment processors.
Global Limitation of Liability
- To the maximum extent permitted by law, Flipdare is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
- Flipdare’s total liability shall not exceed the greater of:
- the amount paid by you to Flipdare in the past 12 months; or
- USD $100 (or equivalent).
Termination
- You may terminate your Account at any time by providing written notice.
- Flipdare may suspend or terminate your Account immediately if:
- you breach these Terms;
- required by law;
- your conduct harms Flipdare’s reputation;
- fraudulent or unlawful activity is suspected.
- Upon termination, all licenses granted to you cease immediately.
Account Deletion and Retention of Content
- You may request deletion of your Account at any time using the account deletion feature
available within the Application or on the Flipdare website. - Flipdare may require reasonable steps to verify your identity before processing a deletion request.
- Upon receiving a valid deletion request, Flipdare will delete or anonymize your personal data
in accordance with applicable data protection laws, including the GDPR, UK‑GDPR, CCPA, and other regional privacy regulations. - Notwithstanding an Account deletion request, Flipdare may retain copies of any content that other
Members have paid for, accessed, or are entitled to access under the Task/Pledge system. - This retention is necessary for:
- fulfilling contractual obligations to other Members,
- maintaining transaction and financial records,
- preventing fraud or abuse, and
- complying with legal, tax, and regulatory requirements.
- Where content is retained after Account deletion, Flipdare will remove or anonymize all personal
data associated with the deleted Account, ensuring that:- the content is no longer linked to your identity,
- no personal information is displayed or processed,
- the content is retained solely for the purposes listed above. 1 Content that has not been purchased, accessed, or relied upon by other Members may be deleted at Flipdare’s discretion
when an Account deletion request is processed.
- Flipdare may also retain certain information where required by law, including:
- financial transaction records,
- fraud‑prevention data,
- safety or moderation records,
- law‑enforcement‑related holds.
- Once your Account is deleted, you will no longer have access to any content you previously uploaded or purchased, and deletion is permanent and cannot be reversed.
Indemnity
- You indemnify Flipdare against all claims, losses, damages, liabilities, and expenses arising from:
- Your Content;
- your use of the Website;
- your breach of these Terms.
Dispute Resolution (Global Default)
- Before initiating legal proceedings, parties must attempt to resolve disputes through good‑faith negotiation.
Reporting, Reputation, Restrictions and Dispute Resolution
Reporting and Flagging of Content
- Flipdare encourages all Members to report any content they believe to be illegal, harmful, or otherwise inappropriate while using the Application.
- The Application includes a reporting mechanism on all user‑generated content, enabling Members to report conduct including, but not limited to:
- death or self‑harm;
- child abuse or exploitation;
- violence or threats;
- sexual assault or sex crimes;
- bullying or harassment;
- spam or unwanted content;
- criminal activity;
- legal issues;
- any other serious issue.
- Depending on the severity of the reported content, Flipdare may forward the content, associated metadata,
and relevant account information to external law‑enforcement or specialized governmental bodies, including but not limited to:- Australian Federal Police (AFP);
- Federal Bureau of Investigation (FBI);
- INHOPE;
- Global Internet Forum to Counter Terrorism (GIFCT);
- Australian Centre to Counter Child Exploitation (ACCCE);
- National Center for Missing & Exploited Children (NCMEC).
- Flipdare may also submit content to third‑party classification and safety APIs for the purposes of detecting, classifying,
or escalating potentially illegal or harmful content and include, but not limited to:- Google Content Safety API;
- Google CSAI Match;
- Google Sentiment Analysis;
- Reputation System
- Flipdare maintains an internal reputation score (“Reputation”) for each Member to promote a safe and trustworthy environment.
- Reputation ranges from 0 (poor) to 100 (excellent).
- Each Member is assigned a Reputation score of 50 upon account creation.
- When a Member uploads content (including text, images, videos, or other media), Flipdare may use
third‑party APIs to analyze the sentiment or nature of the content. - Based on the analysis:
- negative content may decrease the Member’s Reputation;
- positive content may increase the Member’s Reputation.
- As a Member’s Reputation decreases, Flipdare may apply increased scrutiny, automated analysis, or
additional safety checks to that Member’s content.
- Automated Restrictions
- When a Member flags content, Flipdare may automatically apply restrictions to the reported Member based on:
- the severity of the reported content; and
- the reported Member’s Reputation.
- Automated restrictions may include, without limitation:
- inability to edit profile information;
- inability to use chat features;
- inability to create Tasks;
- inability to make Pledges;
- inability to perform any combination of the above actions.
- If an automated restriction is applied:
- the reported Member will be notified via email; and
- the flagged content will be reviewed by a Flipdare support team member within 5 days.
- When a Member flags content, Flipdare may automatically apply restrictions to the reported Member based on:
- Restriction Periods
- Restrictions may be applied for the following durations:
- 1 day;
- 2 days;
- 3 days;
- 1 week;
- 1 month;
- 3 months;
- 6 months;
- permanent.
- The restriction period is determined based on:
- the Member’s Reputation; and
- the severity of the content that triggered the restriction.
- Restrictions may be applied for the following durations:
- Disputes
- Any restricted Member may dispute the restriction by:
- contacting Flipdare support via the support link at www.flipdare.com; or
- if the Member still has access to the Application, submitting a dispute through the Admin > Disputes screen.
- Any restricted Member may dispute the restriction by:
- Dispute Resolution Process
- If a restricted Member requests dispute resolution:
- the process will be conducted within the Admin > Disputes screen if the Member retains access;
- if the Member does not retain access, Flipdare will create a temporary, limited‑access account
enabling participation solely in the dispute process.
- If a restricted Member requests dispute resolution:
- Third‑Party Mediator
- A restricted Member may request that a mediator participate in the dispute process.
- A mediator is:
- a Member of the Flipdare community;
- selected at random;
- required to have a high Reputation;
- required to accept the role voluntarily.
- The mediator’s identity is concealed from the restricted Member to prevent intimidation or retaliation.
- Dispute Resolution Procedure
- The dispute resolution process involves:
- the restricted Member;
- a Flipdare support team member;
- a mediator (if requested).
- During the process:
- the restricted Member may present their case;
- the mediator or support team may request additional information;
- if the restricted Member does not respond within 5 days, the dispute is closed and the restriction remains in effect.
- After 7 days, or earlier if the restricted Member requests a final decision, the mediator or
support team member has 1 day to determine whether the restriction should be:- upheld;
- reduced; or
- removed.
- All participants in the dispute process will receive a transcript of the proceedings and the final decision via email.
- The dispute resolution process involves:
Jurisdiction‑Specific Addenda
- The following jurisdiction‑specific terms apply in addition to the global Terms above.
- Where there is a conflict, the jurisdiction‑specific terms override the global Terms for users in that region.
🇺🇸 UNITED STATES ADDENDUM (DELAWARE)
Governing Law
- These Terms are governed by the laws of the State of Delaware, without regard to conflict‑of‑law principles.
Mandatory Arbitration
- All disputes shall be resolved exclusively through binding arbitration administered by the
American Arbitration Association (AAA). - Arbitration shall take place in Delaware unless otherwise agreed.
Class‑Action Waiver
- You agree that disputes will be resolved only on an individual basis.
- You waive any right to participate in a class action, class arbitration, or representative proceeding.
DMCA Compliance
- Flipdare complies with the Digital Millennium Copyright Act (DMCA).
- Users may submit takedown notices to Flipdare’s designated agent.
Section 230 Notice
- Flipdare is an interactive computer service under 47 U.S.C. § 230 and is not responsible for content posted by Members.
🇦🇺 AUSTRALIA ADDENDUM (NSW)
Governing Law
- These Terms are governed by the laws of New South Wales, Australia.
Australian Consumer Law
- Nothing in these Terms excludes, restricts, or modifies any consumer guarantees under the
Australian Consumer Law (ACL) that cannot be excluded.
Venue
- You submit to the exclusive jurisdiction of the courts of New South Wales.